PRIVACY POLICY
Last updated: September 2022
1. Introduction
This Privacy Policy explains how DomainName (“we”, “our”, or “us”) collects, uses, and safeguards your information in relation to our products, services (collectively, the “Services”), and our website (the “Website”). Your privacy and the security of the information you share are essential to us in providing our Services and operating our Website.
Please note that our Website and Services may include links to third-party sites and services. We are not responsible for the privacy practices of these external sites, so we recommend reviewing their privacy policies before using them.
Any information we collect or store in connection with our Services is kept confidential and secured with strict access controls, available only to authorized personnel. We use appropriate technical, security, and organizational measures to protect your Personal Data (as defined below) from unauthorized processing, accidental loss, destruction, damage, theft, or disclosure.
2. Website; Visitors, Users, and Partners
2.1. General
This Policy applies to the Personal Data we collect from various groups: website visitors (“Visitors”), registered users (“Users”), and business partners (e.g., affiliates, advertisers, publishers, advertising agencies, and platforms, collectively referred to as “Partners”). For this Policy, “Personal Data” may include details such as your IP address, your name, postal or email address, phone number, interests in our products and services, and any information that identifies the relationship between you and us as defined by applicable data protection laws.
2.2. Collection and Use
By accessing our Website, you consent to our collection and use of your Personal Data as outlined in this Policy. If you do not agree with these terms, please do not use our Website. When required by law, we will ask for your explicit consent to process any Personal Data we collect or that you voluntarily provide. If you choose not to grant such consent, you may not be able to use certain features of our Website.
We collect data automatically about your visit—such as your IP address, cookie information (please see our Cookies Policy), page view details, geographic location, time spent on the site, and pages visited. Additionally, any information you provide through our forms (for example, when subscribing or registering for our Services) is collected as Personal Data. In this context, “Visitor” refers to anyone browsing our Website, while “User” denotes a Visitor who actively registers for or uses our Services.
2.3. Purpose of Processing Personal Data
We process Personal Data for various reasons, including to:
- Register Account Holders: To enable you to create and maintain an account.
- Provide and Enhance Services: To deliver our Services to you and tailor them to your needs.
- Communicate Operational Updates: To contact you about changes, updates, or offers related to our Services.
- Offer Customer Support: To address your inquiries, requests, or complaints.
- Comply with Legal Obligations: To meet contractual and legal requirements with respect to our Partners.
- Collaborate with Partners: To work with our vendors and service providers, including sharing necessary information securely.
- Enforce Policies: To uphold our Terms of Use and other policies.
- Personalize Marketing: To customize advertising, promotions, and marketing materials based on your preferences and behavior.
- Improve Our Offerings: To analyze user interactions and develop better Services and new features.
- Protect Our Interests: To defend our legal rights or those of our Partners when necessary.
- We will only process Personal Data when a valid legal basis exists for such processing, as detailed above.
2.4. Sharing of Personal Data
We may share your information with trusted service providers, partners, and contractors to facilitate the provision of our Services or to analyze user behavior on our Website and partner sites. For users with accounts in the European Data Region, all processing is performed in accordance with the GDPR and applicable data protection regulations.
In cases where Personal Data is transferred outside the European Economic Area (EEA) or to international organizations, we take reasonable steps to ensure that your data remains protected. These measures include transferring data only to jurisdictions recognized by the EU Commission as having an adequate level of protection or by using legally binding instruments or standard contractual clauses.
If you would like to know more about the safeguards we use when transferring your Personal Data internationally, please contact us via the email address provided below.
3. Partners
3.1. General
To deliver our Services and collaborate effectively, we may receive data from our Partners. Partners might upload or transmit anonymized data about their users, visitors, or customers (“Data”) via APIs or other digital methods. Partners are responsible for ensuring that any Personal Data provided has been lawfully collected and that users are informed about how their data will be used. Partners must not share any personally identifiable information unless they have obtained proper consent from the data subjects or are otherwise legally permitted to do so.
Partners remain solely responsible for backing up and managing the Data they provide, and we do not serve as an archive or storage solution for such Data.
3.2. Processing of Personal Data
Depending on the context, we may act as a Controller or a Processor for the Personal Data provided:
- For data submitted by Visitors or Users directly to us, we act as the Controller.
- For data provided by Partners, we act as a Processor, processing the data only on their behalf and according to their instructions.
- All data is stored in secure facilities that adhere to stringent security standards.
3.3. Third-Party Data Protection
When Partners use third-party platforms to process Personal Data, those platforms act as the Controller, and the Partner is responsible for complying with the Data Protection Laws. In such cases, Partners must ensure that:
- They follow the instructions provided by the third-party platform.
- They do not use the data for purposes beyond the Services.
- They implement adequate security measures and personnel controls.
- They notify us or the third-party immediately in the event of any data breach.
- They do not subcontract data processing without the third-party’s written consent.
- Any data transferred outside the EEA is done so only with proper consent and safeguards.
- They comply with opt-out and unsubscribe requests for marketing communications.
4. Security
We take a range of administrative, technical, and organizational measures to protect your Personal Data against unauthorized access, disclosure, or destruction. When we share data with third parties, we ensure that similar protections are in place through contractual agreements. If you suspect that your interactions with us are not secure, please contact us immediately.
Please Note: Although we strive to maintain robust security measures, no system is entirely immune to breaches. By using our Website, you acknowledge that some risk may exist.
5. Cookies
We use cookies and similar tracking technologies on our Website. For more details on what cookies we use and how you can manage or reject them, please review our Cookie Policy.
6. Links to Other Sites
Our Website may include links to external websites or services. We do not control these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Retention and Deletion
We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your account is closed or our relationship with you or our Partners ends, we will delete your data in accordance with applicable laws. You may withdraw your consent for processing your Personal Data at any time by contacting us, though this may limit your ability to use certain aspects of our Services.
8. Your Rights with Respect to Your Personal Data
You have several rights regarding the Personal Data we collect and process about you. To exercise these rights, please contact us at the email address provided below.
8.1. Right of Access
You have the right to know whether we are processing your Personal Data, and if so, to access that data along with information about the purposes, categories, recipients, storage period, and your rights regarding the data.
8.2. Right to Rectification
If you believe that any Personal Data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.
8.3. Right to Erasure
Under certain circumstances, you may request the deletion of your Personal Data, such as when it is no longer necessary for its original purpose or if you withdraw your consent. This right does not apply if we are legally required to retain the data.
8.4. Right to Restrict Processing
You may request that we limit the processing of your Personal Data under specific circumstances, such as while we verify the accuracy of the data or if you contest its processing.
8.5. Right to Data Portability
You have the right to receive the Personal Data you have provided in a structured, commonly used, and machine-readable format and to transfer it to another controller where technically feasible.
8.6. Right to Object
You may object to the processing of your Personal Data based on our legitimate interests or for direct marketing purposes. If you object, we will cease processing your data unless we demonstrate compelling legitimate grounds for continuing.
8.7. Right to Withdraw Consent
You may withdraw any consent you have provided at any time without affecting the lawfulness of prior processing. However, withdrawing consent may affect our ability to provide certain Services.
9. Advertising and Marketing
With your consent, we may use your Personal Data to send you marketing and promotional materials regarding our current and future activities, products, or Services. You may withdraw your consent for marketing communications at any time by contacting us in writing.
10. Acceptance of This Policy
By using our Website or Services, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree with any part of this Policy, please do not use our Website or Services. We may update this Policy as necessary, and we encourage you to review it periodically. Continued use of our Website or Services constitutes your acceptance of any changes.
11. Our Legal Obligation to Disclose Personal Data
We will only disclose your Personal Data without your prior permission when we believe it is necessary to identify, contact, or take legal action against individuals suspected of infringing our rights or the rights of others. Such disclosure will be made only when legally required.
12. Data Protection Officer
We have appointed a Data Protection Officer responsible for privacy and data protection matters. You can reach our Data Protection Officer at: